Benchmarking, metrics and staffing human resources today. It spending as a percentage of revenue median in it expenditure as a percentage of business entity revenue by industry, 2015 overall, it spending as a percent of business entity revenue is 2. It provides an overall summary of the key industry measures from the it key metrics data report series. It spending and staffing benchmarks 20192020it budget and. In addition, the united states it budget benchmarks by vertical market service will. The spending and staffing benchmark compared watech against peer organizations that were selected based on industry, scale and complexity. Computer economics it spending and staffing outlook for 2017 is a wellresearched hot potato for the cio a nuance of good and bad news. It is difficult to imagine that from all the possible it performance benchmarks there would be one it benchmark that. It spending and staffing benchmarks 20 developing, presenting, benchmarking, and defending information technology spending or it employee staffing levels can be a difficult exercise. Computer economics has recently published the massive tome it spending and staffing benchmarks 20142015, and they have released its 46 page executive summary for free.
Over the years, weve consistently enhanced and updated this surveybased report to ensure it is as comprehensive, timely, and enlightening as possible. Ssc hr benchmarking results may be used by sscs as a baseline to begin examinations of hr spending and services. Despite macroeconomic questions, the spending and business climate seems to be modestlysurprisingly positive. According to the gartner 2002 it spending and staffing survey, enterprises cut it spending by approximately 7 percent in 2002, and will hold budgets flat in 2003. Preparing a benchmark for it spending or it employee staffing levels can be a difficult exercise for any business. Computer economicsit metrics and best practices for the strategic and financial management of information technology, with focus on it spending benchmarks by industry and organization size, it staffing ratios, it best practices, outsourcing, and technol. Computer economics it spending and staffing benchmarks. An eum framework was developed specifically for wssc to identify metrics and targets used in the scoring. This research provides an overview of the key findings on spending and staffing trends from leading organizations around the. Posted by arthur mazor and bill cleary on december, 2016. As a resul t, hr department benchmarks and analysis has remained a trusted source of authoritative information on hr staffing. Of your cash out it spendingbudget what percentage is for.
Gartner 2002 it spending and staffing survey results. Purchase it spending and staffing benchmarks 20112012. Apr 25, 2019 nonprofits spending on digital ads increased by 144% in 2018. While it growth remains slow but steady, the data supports the idea that it really is learning how to deliver more with less. Presentation of research results structure and reporting budgets and spending staffing levels and talent allocation roles and responsibilities ehs management of sustainability salaries, benefits and. Within this summary are many valuable insights of which all it professionals should be aware. Nov 01, 2012 it budget benchmarks and more it staffing benchmarks posted on november 1, 2012 by the higher ed cio apparently everyone loves it staffing benchmarks and it metrics so much that i am following up it staffing ratios benchmarks with some additional it staffing benchmarks and some interesting it budget benchmarks. Computer economics for it metrics, ratios, benchmarks. Benchmarking medical device quality spending, staffing and. With those results, we assigned banks to one of four categories exhibit. Exploring gartners prescriptive benchmark analytics capabilities. Our it spending and staffing benchmarks study makes the job easier by providing an it spending framework with hundreds of ratios, statistics, and other it cost metrics for strategic it budget analytics.
Key benchmarks spending legal spend takes many forms but it primarily centers around internal staffing costs, external legal fees, and the resulting cost of not having adequate legal resources i. United states it budget benchmarks by vertical market idc. Our it spending and staffing benchmarks study makes the job easier by providing hundreds of useful ratios, statistics, and other it cost metrics. They also will need to benchmark key practice business indicators.
Fundraising text messages had a % clickthrough rate, while peertopeer text messaging earned a response rate of 15%. Computer economics offers the executive summary of its it spending and staffing benchmarks study as a free download. Maintenance staffing 37 maintenance management 39 administrative support 40 total maintenance 41 maintenance service provision 41 section 4. Participant supplement 2019 global legal department benchmarking report 18 2019 association of corporate counsel.
This research contains enterpriselevel it spending and staffing metrics, as well as business productivity ratios for 21 vertical industries, collected throughout 2018 from a global audience. Computer economics for it metrics, ratios, benchmarks, and. Exhibit mckinsey on business technology 2012 breakthrough it exhibit 1 of 1 belowaverage it spend level and top quartile on business. It spending and staffing report, 2010 kurt potter, michael smith, jamie k. It spending and staffing in 2017 computer economics on. Computer economics it spending and staffing benchmarks study. It spending and staffing show the effects of managed services. How the money will be spent, and who will spend it. Gartner 2003 it spending and staffing survey results based on results from the gartner 2003 it spending and staffing survey, after two years of cutting it. As you consider the metrics and benchmarks in this report in relation to your institution, findings that differ from your. Idcs united states it budget benchmarks by vertical market program provides indepth it budgeting, staffing, and growth benchmark metrics for the end users that are seeking to compare and justify their it budgets against competitors and industry averages.
It spending as a percent of revenue and dozens of other it budget ratios are. The survey also provides insights about the role of it, and the business value of it in tribal organizations. The information included in these reports should not be used to make decisions regarding ssc hr spending without additional sscspecific research into hr services, population, and other organizational characteristics that impact the. Benchmarks and trends in spending, staffing, and key recruiting metrics, bersin by deloitte, whatworks brief, april 2015. It spending and staffing benchmarks 20192020it budget and cost key metrics by industry and company size benchmarks, ratios, and other metrics by.
Final report utility benchmarking and organizational. Chapter 19, transportation subsector metrics june, 2011. Comprehensive study provides key benchmarks for spending and. Though our initial sample size is small a preliminary view of the data shows that. It metrics it spending and staffing report 2012 pdf. Dec 20, 2016 enter computer economics it spending and staffing outlook for 2017. It spending as a percent of revenue and dozens of other it. Total it expenditure it capital expenditures and it project budgets it operating expenditure allocations north america outsourcing and offshoring staffing and. The industryspecific spending benchmarks in this research provide a highlevel overview of spending priorities. Dec 17, 2018 this research contains enterpriselevel it spending and staffing metrics, as well as business productivity ratios for 21 vertical industries, collected throughout 2018 from a global audience. The 2015 cds benchmarking report summarizes key findings from the cds 2015 survey, provides a glimpse into the.
The full report provides it budget and staffing metrics by industry sector and organization size for businesses and government organizations in. However, many enterprises feel the need to go deeper when benchmarking. The letter is accompanied by summary reports of foster children contact. There is significant variation by industry, with banking and financial services at the top end of the scale at 7. It budget benchmarks and more it staffing benchmarks. Continual industry consolidation in todays marketplace is creating a cost conscious. Therefore, published it spending benchmarks represent a snapshot in time, but do not necessarily indicate what enterprises will ultimately. There is literally something for everyone in this years benchmarks study. If not, you should benchmark mdm4u statcan pdf your staffing levels against. Although the published figures represent what gartner calls a stalking horse that is, a position.
It spending as a percent of revenue and dozens of other it budget ratios are provided by industry and company size. T otal it expenditure allocations, it capital e xpenditures and it project budgets, it oper ating expenditure allocations, outsour cing s insurancetaffing and organizational structure, and it servic e models. United states it budget benchmarks by vertical market. The most positive finding in the study this year is that 52% of it organizations plan to increase it staff headcount. Mgma benchmarking ppt pdf mgma benchmarking ppt pdf mgma benchmarking ppt pdf. Guevara, linda hall, eric stegman this annual report of it spending and staffing metrics contains information that it and business leaders can use to compare their it spending against that of peer organizations. It spending and staffing benchmarks 20192020it budget. Staffing benchmark data along with spending and other data are objective measures of it organizations. Also, quality spend is examined in terms of activities and administrative charge inclusions and exclusions. Accounts simplifies submitting financial data to the mgma. Gartner 2003 it spending and staffing survey results. Nonprofits spending on digital ads increased by 144% in 2018. Management summary following several years of large increases in it spending during the late 1990s and into 2001, the growth in it spending hit a dramatic snag in 2002. This research contains enterpriselevel it spending and staffing metrics.
Consilios 2016 law department benchmarking performance series survey no. Appendix current state inventory benchmark results gartner has conducted two parallel benchmarks of watech operations, a spending and staffing benchmark and a service catalog rate assessment. Staffing metrics, current and future spending levels and drivers, and budget allocations for key quality activities are a few of the topline topics addressed in benchmarking medical device. The 2019 survey is a high level look at it spending and allocations for it service desk, applications, infrastructure and security. Computer economics has released its executive summary for the current state of it spending and staffing, drawn from surveying over 200 it organizations during the first half of 2016. Foundational metrics, the seventh conducted in alliance with the texas general counsel forum, aims to assist law departments in leveraging people, processes, and technology to find beneficial solutions, and finetune internal operations. Comprehensive study provides key benchmarks for spending. Frank scavo of computer economics addresses my burning questions. Many participants provided inputs to the survey and we thank each of you for your contributions. Apparently everyone loves it staffing benchmarks and it metrics so much that i am following up it staffing ratios benchmarks with some additional it staffing benchmarks and some interesting it budget benchmarks it performance benchmarks. The 2019 survey is a high level look at it spending and allocations for it service. It spending and staffing in 2017 computer economics on the. The computer economics it spending and staffing benchmarks 20142015 study is now in its 25th year and presents data collected from more than 200 it organizations on the it budget and staffing plans for the current year. It spending, businessit alignment, architecture, infrastructure, project delivery, staffing, and vendormanagement models.